Client : One of the most well known retail bank’s in South Asia

The client is a leading global bank, headquartered in the United Kingdom and having a significant presence in South Asia. It has its Indian headquarters in Mumbai, with over 25 branches all over India.

One of the new areas of thrust for the bank in the Indian market was the Credit Card business. The bank decided to make a cautious foray into the then nascent Cards business in the country with minimum technology investments. VAST undertook the turnkey requirements analysis, design, development and implementation of the complete front end systems covering Applications Processing, Branch Applications Querying, ChargeBack and Collection Systems.

The systems were implemented at the bank’s India BankCard Centre in Bangalore, with a target of meeting the projected growth to 50,000 cards in 18 months. However, with growth far exceeding expectations, the technology solution was enhanced by VAST and implemented regionally at six locations instead of a single one, to meet a target of 250,000 cards.

Based on the success of this India implementation, the Collections solution was implemented for the bank’s subsidiary in Zimbabwe.

Total Project Effort 2375 Person days            Team Size 10(peak)
Technical Environment
Hardware : Networked PCs running Novell Netware
Software   : Fox Pro 2.5 and its development tools

Location Off-site Bangalore, On-site Harare