SmartLend
product suite that runs
on SmartPhones/PDAs, helps lending institutions to greatly leverage
technology to improve agent productivity in the field. Through wireless
connectivity to a remote server, SmartLend enables the user to have
access to critical information in real time and helps the field agent to
forward accurate information near instantaneously to the base.
The SmartLend Retail Lending suite consists of three application
modules running on the PDA:
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HandyProspect
is an invaluable tool for client prospecting and prospect data Collection.
It consists of PalmHolms for home loans, MobiLend for vehicle
loans, EzGoods for white goods loans, Cash-OnHand for
personal loans, HandyCard for Credit cards and LiquidShares
for Loans against Securities.
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VeriFast
is a verification solution that enables faster verification of prospect
data thereby reducing the sales cycle.
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QuickCollect
is a collection solution that enables faster and accurate collections of
the receivables.
These solutions are
wireless enabled by EtherMove, the communication module of
SmartLend. This means the SmartLend solution can be hot-sync-ed
wirelessly at any time and from anywhere with a backend relational database,
so as to maintain up-to-date information instantaneously.
In addition, a set of web
enabled back-end applications that come as part of the SmartLend suite
facilitate data transfer through a holding area to the clients database on
its server,thus ensuring data integrity of the customers data, and seamless
integration to the clients core lending application systems.
SmartLend
is modular in nature. Any or all or a combination of its modules can be
installed. None of the SmartLend modules need additional investment in
costly infrastructure. A SmartPhone/PDA is adequate to run all these
applications and to reap the benefits of this technology. In effect,
SmartLend:
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Meets the Business Demands outlined by
enabling technology at the last-mile.
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Helps sales agents surpass their
targets by enabling them to make productive use of their time.
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Helps capture customer data effectively
one-time at the point-of-sale and mine it for future use.
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As the PDA is updated daily, the agents
have the latest and accurate offers on hand thereby eliminating
inaccuracies and ambiguities related to the schemes on offer.
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By taking customer through what-if
scenarios, the agents enable customers to make an informed buying decision
on the spot, instead of waiting for written responses or follow-up calls
which may result in the customer signing up with the competition.
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Shorter sales cycle leads to improved
chances of converting the prospect to a customer.
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Speeds up verification cycle time by
orders of magnitude, thus greatly improving the possibility of a sale
closure.
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Helps streamline verification process
resulting in fewer errors.
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Improves accuracy and reliability of
the collection process by providing current information.
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Cuts down on
operational expenses like phone, fax and paper costs. Improves overall
profitability resulting from the above and enhances the customer centric
image of the lender.
For more information about SmartLend, contact
products@vastglobal.com